Behavioral Interviewing and the STAR Method of Answering Interview Questions

About Behavioral Interviewing and the STAR Method

Behavioral Interviewing is a style of interviewing that is becoming more and more popular with organizations in their hiring process. The basic premise is that the most accurate predictor of future performance is understanding past performance in a similar situation. It focuses on experiences, behaviors, knowledge, skills and abilities that are job related.

The STAR method provides a logical approach to answering questions by describing one of your past successes in responding to the question.

What is STAR

STAR = Situation or Task – Action – Results

Situation or Task
Describe the situation that you were in or the task that you needed to accomplish. from a previous job, volunteer experience or any relevant event. Make sure you describe a specific event or situation, not a generalized description of what you have done in the past. Give enough detail for the interviewer to understand.

Action you took
Describe the action you took and be sure to keep the focus on you. Even if you are discussing a group project or effort, describe what you did — not the efforts of the team. Don’t tell what you might do, tell what you did.

Results you achieved
What happened? What was the outcome? What did you learn? Discuss how the task was successful as a result of your action.

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